Sydney IT support, from your office to the data centre
eWEB TEC is a Sydney IT company, operating since 2003 from Artarmon and Narrabeen: managed IT and on-site repairs for Northern Beaches and North Shore offices, 24/7 smart hands in Sydney data centres, Australian cloud hosting, and Claude / ChatGPT setup Australia-wide.
- Since 2003
- Artarmon and Narrabeen
- 24/7 data-centre dispatch
- No offshore helpdesk
- Since
- 2003, Sydney
- Bases
- 8 Frederick Street, Artarmon · 8-10 Clarke St, Narrabeen
- Data centres
- Equinix SY1–SY5, NextDC S1/S2, Global Switch Ultimo, CDC Eastern Creek and Marsden Park
- ABN
- 69 176 436 063
Five lines of work
Office IT and repairs stay local to the Northern Beaches and North Shore. Smart hands cover Sydney data centres. Cloud and AI are Australia-wide.
Smart Hands
Emergency 24/7 data centre support across Sydney. Rack & stack, cabling, troubleshooting, and hardware replacement at Global Switch, Equinix, and more.
Learn moreAI Automation
Claude or ChatGPT on a company-owned plan, Skills or Custom GPTs for repeat work, and n8n, Make or Zapier into email, Xero or ServiceM8. A human approves anything priced.
Learn moreBusiness IT Support
Proactive managed IT, network design and responsive helpdesk for local SMEs.
Learn moreCloud Hosting
100% Australian cloud hosting in Sydney Tier III+ data centres. IRAP-aligned controls, designed around the Privacy Act, no foreign-hosted production.
Learn moreComputer Repairs
On-site PC and Mac repairs for hardware faults, virus removal and data recovery, quoted before work starts.
Learn moreIT Support
On-site and remote IT support from Narrabeen and Artarmon. Local engineers, flat monthly fee.
Learn moreWho you deal with
No offshore call centre. Office IT runs from Artarmon and Narrabeen, and data-centre call-outs cover Equinix, NextDC, Global Switch and CDC halls across Sydney, 24/7.
20+ Years Local Experience
Serving Sydney businesses and major data centres since 2003.
Response agreed per job
On-site and remote response for critical jobs, scoped per engagement.
Data kept onshore
Production hosting and backups stay on Australian soil, designed around the Privacy Act.
Frequently asked questions
Coverage, 24/7 cover, hosting and AI: the questions people ask before the first call.
Request a callbackWhat areas of Sydney do you service?
On-site and remote IT for local businesses, 24/7 smart hands at Sydney data centres, and Claude / ChatGPT setup Australia-wide. Call if you want to check we cover your site.
Do you offer emergency 24/7 support?
Yes. Smart hands and remote hands at Sydney data centres run 24/7. After-hours cover for business IT can be added if you need it.
What makes your AI Automation services different?
We set up Claude or ChatGPT on a company-owned plan, build Skills or Custom GPTs for repeated work, and connect them to email, Xero, ServiceM8 or Tradify with human approval on money. Not a generic chatbot widget.
Is your Cloud Hosting secure and based in Australia?
Yes. Hosting is in Sydney Tier III+ data centres with Australian data residency. We design around the Privacy Act. That is practical hygiene, not a legal certificate.
Tell us what you need
Smart hands tonight, a managed IT plan, or Claude and ChatGPT set up properly. Call, or send the form and we will call you back.
Call Us Directly
+61 407 453 817
Locations
8 Frederick Street, Artarmon NSW 2064
8-10 Clarke St, Narrabeen NSW 2101