AI for Sydney tradies — calls, quotes and admin without the 9pm paperwork

After-hours enquiry capture, draft quotes from notes or photos with approval before send, follow-up nudges, and cleaner handoffs into ServiceM8, Tradify or Xero.

Yes. After-hours or overflow phone capture, a script that sounds like your shop, and a handoff into ServiceM8 or Tradify. It does not pretend to be a named person, and it does not take card payments. A human still approves priced quotes. Guide: https://ewebtec.com/blog/ai-receptionist-for-aussie-tradies

No. We are a Sydney IT company since 2003. Claude/ChatGPT setup, Skills and workflows sit next to managed IT and smart hands — not a chatbot-only agency.

Yes — voice and after-hours capture are common first steps. The system qualifies the job, takes details and books or flags you; complex jobs escalate to a human.

Workflows connect drafting and follow-ups to the job software you already use instead of inventing a second system.

Final priced quotes without approval, warranty or safety messages, and anything the system is unsure about.

No. eWEB TEC sets up Claude/ChatGPT, Skills and workflows and hands you a simple review path. You stay on the tools.

Either can draft quotes and SMS. Choice often follows what you already use, then Skills/GPTs and ServiceM8/Tradify workflows sit on top.

ChatGPT Business (the old Team plan) is about US$25 per user per month billed monthly, or about US$20 on annual billing, with a two-seat minimum. In rough AUD that is about $30–38 per person before GST. Plus is about US$20 for one person and is not a company workspace. Check OpenAI’s checkout — they often bill USD.

Claude Team Standard is US$25 per user per month billed monthly, or US$20 on annual billing, with a two-seat minimum. That is roughly AUD $30–38 per person before GST at a 1.50 convert. Premium seats (more usage, Claude Code) are US$100–125. Enterprise is quote-only. Confirm on Anthropic’s site before you buy.

Five staff on personal Pro or Plus still means five personal accounts and no admin when someone leaves. For a company, ChatGPT Business or Claude Team (both from two seats) is the right shape. Pro is fine for one owner testing.

Not on a free personal account, and not by pasting files into someone else’s login. Use a company-owned Business or Team plan, turn off training where the vendor allows, and keep quotes and invoices behind a human. This is hygiene, not legal advice.

Claude is often stronger on long, careful documents. ChatGPT is often where the team already lives. We build the Skill or Custom GPT in the tool they will actually open in month three.

Claude Skills and Custom GPTs are files and instructions you should hold copies of. If you leave a vendor, you still have the documents. Workflows in n8n/Make/Zapier sit in your automation account. We do not lock you into a black box we own.

Only if it sits where they already work and saves a job they hate. That is why we start with one bottleneck, train the people who do the work, and do not automate money without approval.

Typical ranges, ex GST: an AI Starter Session is $600–$999 (half a day), a Skill Pack is $2,500–$5,000 (three to five Claude Skills or Custom GPTs over two to three weeks) and a Workflow Build is $4,000–$9,000 (a scoped n8n, Make or Zapier build). The free 30-minute AI check comes first, and scope and price are written down before any work starts. Claude or ChatGPT licences are billed separately by the vendor.

It is a free 30-minute phone or video call. We ask which tools you already pay for (Microsoft 365 or Google Workspace, Xero, ServiceM8 or Tradify) and which job eats the most hours each week. You leave knowing the one thing worth doing first (Claude or ChatGPT setup, a Skill or Custom GPT, or a workflow) and what the licences would cost. If AI is not the fix, we say so.