Entry product · Australia-wide
Claude & ChatGPT setup for Australian businesses
Claude and ChatGPT setup means company-owned Team/Business plans, shared context (Projects or knowledge files), usage rules, and short staff training so AI is safe and consistent — not free personal accounts with client data.
- IT company since 2003
- Prices on the page
- A person approves anything with a dollar figure
- Australia-wide
- Platforms
- Claude Team (Anthropic), ChatGPT Team/Business (OpenAI)
- Typical timeframe
- 1–2 weeks including training
- Next steps
- Skills/Custom GPTs, then workflows
- Delivery
- Australia-wide; IT on-site Northern Beaches / North Shore
Why bother
The problem free accounts create
- No shared prompts — every answer starts from zero
- No admin ownership when a staff member leaves
- Unclear what is safe to paste (client lists, job photos, contracts)
- One keen person becomes the unofficial “AI team” in their head
Which tool
Claude vs ChatGPT for SMEs (decision table)
| Need | Lean toward | Note |
|---|---|---|
| Team already pays for ChatGPT + wants Custom GPTs | ChatGPT | Lowest change management |
| Long docs, careful writing, Claude Skills later | Claude | Strong internal ops path |
| Microsoft 365-heavy office | Copilot first, then Claude/ChatGPT for gaps | Do not force one tool |
| Mixed team, mixed jobs | Often both | Write which tool owns which task |
What we set up
What we set up
- Team/Business plan configuration and seat map
- Admin ownership on a business identity
- Claude Projects or ChatGPT knowledge files with useful context only
- Starter prompt library for common jobs
- Written do/don't policy (Privacy Act hygiene — not legal advice)
- Role-based training (owner/admin, sales/ops)
Named tools only. No mystery agent.
What you get
What you get: the one-page AI use policy
Every AI Starter Session ends with a single page your staff can actually read. This is the shape of it. Yours names your tools and your people.
Example
AI use at [Business]
- Use: the company ChatGPT Business or Claude Team workspace only. Not personal accounts.
- OK to paste: our own templates, public information, job notes with the customer's name removed.
- Never paste: card or bank details, tax file numbers, health information, passwords, anything under NDA.
- Always check: prices, dates and any legal or safety wording before it reaches a customer.
- Ask: [name], who also removes access the day someone leaves.
Prices
What the tools cost an Australian team (not our fee)
These are Anthropic and OpenAI list prices, converted roughly to Australian dollars for planning. Vendors usually bill in USD. GST may apply. Check the vendor checkout before you buy. Our fees are separate: an AI Starter Session is typically $600–$999, a Skill Pack $2,500–$5,000 and a Workflow Build $4,000–$9,000, all + GST.
Last checked 24 Sep 2026. USD→AUD at 1.50 for a planning figure only, ex GST. Sources: claude.com/pricing and OpenAI ChatGPT Business pricing (Team was renamed Business in Aug 2025).
| Plan | Vendor (USD) | About AUD / user / month | Notes |
|---|---|---|---|
| Claude Free / ChatGPT Free | $0 | $0 | Fine for experiments. Not company policy. |
| Claude Pro / ChatGPT Plus | about US$20 | about $30 | One person. No admin ownership when they leave. |
| ChatGPT Business (was Team) | US$25 monthly / US$20 annual | about $38 / $30 | Minimum 2 seats. Company workspace. |
| Claude Team Standard | US$25 monthly / US$20 annual | about $38 / $30 | Minimum 2 seats. Admin, SSO options. |
| Claude Team Premium / ChatGPT Business Premium seat | US$125 monthly / US$100 annual | about $188 / $150 | Higher usage / Claude Code style seats. Only if you need them. |
| Enterprise (either vendor) | Quote only | Quote only | Overkill for most 5–30 person teams we see. |
n8n, Make and Zapier are priced separately by those vendors. Self-hosted n8n can be cheap to run; Zapier gets expensive once tasks stack. We pick the runner after we see the job, not before.
Not sure whether you need Claude, ChatGPT, or both?
Twenty minutes on the phone usually settles it. We will ask what your team already does, what data is involved, and how many seats you actually need — before anyone pays for a plan.
- We ask which tools you already pay for (Microsoft 365 or Google Workspace, Xero, ServiceM8 or Tradify) and which job eats the most hours each week.
- You leave knowing the one thing worth doing first (setup, a Skill or a workflow) and what the Claude or ChatGPT licences would cost for your headcount.
- Free, 30 minutes, by phone or video call. No obligation.
No obligation and no pricing pressure. If it is not worth doing, we will say so.
How it runs
Step-by-step setup process
- Choose Claude, ChatGPT, or both
- Company-owned seats and billing
- Load service list, tone examples, FAQs
- Set privacy rules and escalation paths
- Train on three real tasks
- Only then add Skills and workflows
Scope and price written down after the free AI check.
Fit
Who this is for (and who it is not)
Good fit
- Teams of 2–50 using AI ad hoc today
- Owners who want policy without enterprise bureaucracy
- Businesses about to build Skills or workflows
Usually not first
- Solo hobby use of free ChatGPT with no client data
- Enterprises needing multi-year AI governance programmes (we can still help on specific stacks)
Questions
Frequently asked questions
What buyers ask before the first call: cost, safety, which tool, and what happens if you stop paying.
Book a free 30-minute AI checkHow do I set up Claude or ChatGPT for an Australian small business?
Put a paid Team or Business plan under company ownership, load useful context into Projects or knowledge files, write a one-page rule for what staff may paste, train on three real tasks, then add Skills or workflows.
Should my business use Claude or ChatGPT?
If the team already lives in ChatGPT, start there. Claude often wins for long documents, careful drafting and Skills-based internal work. Many businesses run both for different jobs.
Is free ChatGPT safe for client work?
Fine for non-sensitive experiments. Poor as company policy for client files. Free accounts have weaker admin controls and make it easier to paste the wrong data.
What does eWEB TEC include in Claude and ChatGPT setup?
Seats and admin ownership, Projects/knowledge bases, a short prompt library, a do/don't policy, and role-based training. Optional next steps: Skills/GPTs and workflows.
How long does ChatGPT Team or Claude Team setup take?
Often one to two weeks including training when seats and examples are ready.
Does setup replace Microsoft Copilot?
No. Copilot can sit beside Claude/ChatGPT for Microsoft 365-heavy offices. We help you decide which tool owns which job.
How much does ChatGPT cost for a small Australian business?
ChatGPT Business (the old Team plan) is about US$25 per user per month billed monthly, or about US$20 on annual billing, with a two-seat minimum. In rough AUD that is about $30–38 per person before GST. Plus is about US$20 for one person and is not a company workspace. Check OpenAI’s checkout — they often bill USD.
How much does Claude Team cost in Australia?
Claude Team Standard is US$25 per user per month billed monthly, or US$20 on annual billing, with a two-seat minimum. That is roughly AUD $30–38 per person before GST at a 1.50 convert. Premium seats (more usage, Claude Code) are US$100–125. Enterprise is quote-only. Confirm on Anthropic’s site before you buy.
Do I need a Team plan or is Pro enough for five staff?
Five staff on personal Pro or Plus still means five personal accounts and no admin when someone leaves. For a company, ChatGPT Business or Claude Team (both from two seats) is the right shape. Pro is fine for one owner testing.
Can I use ChatGPT with client data in Australia?
Not on a free personal account, and not by pasting files into someone else’s login. Use a company-owned Business or Team plan, turn off training where the vendor allows, and keep quotes and invoices behind a human. This is hygiene, not legal advice.
Is Claude better than ChatGPT for writing quotes?
Claude is often stronger on long, careful documents. ChatGPT is often where the team already lives. We build the Skill or Custom GPT in the tool they will actually open in month three.
What happens to my Skills if I stop paying?
Claude Skills and Custom GPTs are files and instructions you should hold copies of. If you leave a vendor, you still have the documents. Workflows in n8n/Make/Zapier sit in your automation account. We do not lock you into a black box we own.
Will my staff actually use this after the first month?
Only if it sits where they already work and saves a job they hate. That is why we start with one bottleneck, train the people who do the work, and do not automate money without approval.
How much does eWEB TEC charge for AI setup?
Typical ranges, ex GST: an AI Starter Session is $600–$999 (half a day), a Skill Pack is $2,500–$5,000 (three to five Claude Skills or Custom GPTs over two to three weeks) and a Workflow Build is $4,000–$9,000 (a scoped n8n, Make or Zapier build). The free 30-minute AI check comes first, and scope and price are written down before any work starts. Claude or ChatGPT licences are billed separately by the vendor.
What happens in the free 30-minute AI check?
It is a free 30-minute phone or video call. We ask which tools you already pay for (Microsoft 365 or Google Workspace, Xero, ServiceM8 or Tradify) and which job eats the most hours each week. You leave knowing the one thing worth doing first (Claude or ChatGPT setup, a Skill or Custom GPT, or a workflow) and what the licences would cost. If AI is not the fix, we say so.
Book a free 30-minute AI check
Free, 30 minutes, phone or video. You leave knowing the one thing worth doing first. Packages typically run $600–$999 to $4,000–$9,000 + GST. Your price is written down after the call.
Artarmon NSW · Narrabeen NSW · Australia-wide AI delivery