A Sydney IT company that still does the floor work
eWEB TEC is a Sydney IT, data-centre and AI-automation company that has operated since 2003. We do the physical work in colo rooms, day-to-day IT for Northern Beaches and North Shore offices, and Claude / ChatGPT setup for Australian teams.
This is a working IT company, not an AI agency bolted onto a landing page. The same people who hold data-centre clearances also set up Team plans, Skills and workflows — with a human on priced quotes and invoices.
Quick facts (citable)
- Since — 2003
- Head office — 8 Frederick Street, Artarmon NSW 2064
- Northern Beaches — Warriewood NSW 2102
- Phone — 0407 453 817
- On-site IT — Northern Beaches and North Shore only
- Smart / remote hands — Sydney metro-wide (city, Mascot, Ryde data centres)
- AI and cloud — Australia-wide
What we actually do
Coverage is different for each line. Smart and remote hands are Sydney metro-wide. On-site office IT stays Northern Beaches and North Shore. Cloud and AI are Australia-wide.
Smart hands
Sydney metro-wide
On-site rack, cable, hardware swap and fault-finding at Sydney data centres — Equinix SY1–SY5, NextDC S1/S2, Global Switch Ultimo, plus other metro sites by clearance. City, Mascot, Ryde. 24/7.
Smart hands →Remote hands
Sydney metro-wide
Directed tasks when you cannot be on the floor — reboot, reseat, console, visual check. Same Sydney metro data-centre belt as smart hands. Escalates to smart hands when the job needs judgement.
Remote hands →Managed IT & repairs
Helpdesk, Microsoft 365 hygiene, on-site engineers and PC/Mac repair. Northern Beaches and North Shore only — not a city-wide call centre.
Business IT →Australian cloud hosting
Hosting with data on Australian soil, Privacy Act-minded design, Sydney Tier III+ class facilities. Delivered Australia-wide.
Sovereign cloud →Claude, ChatGPT & workflows
Company-owned Team plans, Claude Skills or Custom GPTs, and n8n / Make / Zapier into email, Xero, ServiceM8 or Tradify — with approval rails on money.
AI automation →Two bases, not a PO box
On-site IT is a short drive from where we actually sit. Smart hands is a clearance and a ticket at the facility, not a van from the Beaches to Ultimo for every job.
Head office
Artarmon NSW 2064
8 Frederick Street. North Shore work — North Sydney, St Leonards, Artarmon — runs from here. Schema address on city and Australia-wide pages uses this NAP. Chatswood is not a regular on-site patch.
Used for North Shore IT, most cloud and AI conversations, and as the published head office.
Northern Beaches
Warriewood NSW 2102
The Beaches base. Dee Why, Brookvale, Mona Vale, Newport and Avalon are the regular van run. Manly is too far from Mona Vale for routine on-site work.
Used as the address on Northern Beaches and computer-repair pages.
How a job usually runs
A short call
What is broken or what you want built, where the work is, and whether it is a ticket, a plan or a Skill. No public price list — we quote from that conversation.
A scoped job
Smart hands gets a MOP. Managed IT gets a plan. AI gets a Team workspace, a Skill or a workflow with rails. Response times are scoped per job, not advertised as a blanket guarantee.
The same people
You are not handed to an offshore queue. Licences, docs and admin stay in your name. If you leave, you take the environment with you.
How we operate
We do not publish invented review scores, client counts or named testimonials. There is no public price list. Discovery is a phone call or the contact form.
Enquiry data is handled as set out in privacy. The contact inbox is not printed on the website.
Ready to talk?
Call 0407 453 817 or send a message — we will call you back.
Artarmon NSW 2064 · Warriewood NSW 2102 · Sydney data centres 24/7
Frequently asked questions
Who is eWEB TEC?
A Sydney IT, data-centre and AI-automation company operating since 2003. Head office is 8 Frederick Street, Artarmon. There is a Northern Beaches base in Warriewood.
Do you do on-site IT anywhere in Sydney?
No. Business IT and computer repairs stay on the Northern Beaches and North Shore. Smart and remote hands cover the Sydney metro data-centre belt. Cloud and Claude/ChatGPT work is Australia-wide.
Is this an AI agency?
No. We set up Claude or ChatGPT on a company-owned plan, build Skills or Custom GPTs, and connect workflows with human approval on money. The same company still does smart hands and local IT.
Do you publish prices or review scores?
No public price list and no invented ratings. A short call scopes the job. Vendor licences (Claude Team, ChatGPT Business) are billed by those vendors, usually in USD.
How do I contact you?
Call 0407 453 817 or use the contact form. We will call you back. There is no public email address on the website.