Managed IT support on the Northern Beaches
IT support on the Northern Beaches is local managed IT from Narrabeen and Artarmon-based engineers - helpdesk, cybersecurity and on-site response for Dee Why, Brookvale, Narrabeen, Warriewood, Pittwater, Mona Vale, Newport and Avalon.
Helpdesk and remote support, patching, endpoint protection, Microsoft 365 or Google Workspace management, and an engineer on site when something needs hands. One flat monthly fee, since 2003.
- Since 2003
- On-site from Narrabeen and Artarmon
- Local engineers
- Plain-English support
- Local base
- 8-10 Clarke St, Narrabeen NSW 2101
- Coverage
- Dee Why, Brookvale, Mona Vale, Warriewood, Newport, Avalon and Manly for IT. Computer repairs stay mid/upper Beaches.
- Model
- proactive managed IT, not remote-only call centre
- Phone
- +61 407 453 817
Managed IT Services for Northern Beaches & North Shore Businesses
From Dee Why to Palm Beach, and Artarmon to North Sydney — our engineers deliver managed IT for the mid/upper Beaches and the Frederick Street patch.
Endpoint Management
Every company laptop and desktop patched, protected and on our monitoring, Mac and Windows.
Network Infrastructure
Switches, firewalls, Wi-Fi and site-to-site links, installed by the engineers who will support them.
Cybersecurity
Phishing filtering, multi-factor sign-in, endpoint protection and a plan for when an account is compromised.
Security & Compliance
Access controls, admin rights and the Essential Eight baseline, mapped to what your insurer or clients ask for.
Backup & Disaster Recovery
Automated backups, restore tests and a written recovery plan for a dead server or a ransomware hit.
IT Strategy & Consulting
A quarterly review, a written plan for what to replace and when, and procurement advice.
What's Included in Your Managed IT Support Plan
One flat monthly fee covers the list below. Projects are quoted separately, before they start.
- Helpdesk calls and remote support included
- Proactive monitoring and alerting
- Security patch management and updates
- Antivirus and endpoint protection
- Quarterly IT strategy reviews
- Vendor management (ISPs, software vendors)
- Cloud platform management (M365, Google Workspace, Azure)
- On-site visits across Northern Beaches and North Shore
- Asset register and IT documentation
- Critical incidents handled first
Where we work from
eWEB TEC has run business IT since 2003 from Narrabeen and Artarmon: Dee Why, Brookvale, Mona Vale, Newport, Avalon and Manly on the Beaches, and Artarmon and North Sydney on the Shore. Managed IT, cybersecurity and Microsoft 365, with an engineer who can drive to you.
How working with us runs
Helpdesk, proactive monitoring and on-site visits on a single fixed invoice. Project work is quoted separately, before it starts.
Our Narrabeen base means on-site work in the Northern Beaches is a short drive rather than a cross-city trip, and you deal with the same engineers each time.
eWEB TEC has run business IT in Sydney since 2003.
Documentation, licences and admin accounts stay in your name. If you ever move on, you take your environment with you.
Suburbs we cover
On-site runs go from Narrabeen for the Beaches and from Artarmon for the North Shore.
Northern Beaches
North Shore
Suburb-Specific IT Support Pages
On-site managed IT from Narrabeen
The Northern Beaches patch is run from Narrabeen, not from a CBD call centre. That is why on-site IT support for Warriewood, Narrabeen, Brookvale and the Pittwater corridor is a short drive — IT support for Manly is a live page. Computer repairs in Manly and Chatswood are not a regular van run.
- Narrabeen — the base. Offices and light-industrial units on the plateau.
- Narrabeen and Collaroy — shops and small offices along Pittwater Road.
- Pittwater — Mona Vale, Newport, Avalon and Palm Beach. Upper-Beaches jobs are the home patch, not a surcharge zone.
- Brookvale — warehouse and trade-counter IT (ServiceM8/Tradify PCs, shared Wi-Fi, printers). Pair with Dee Why repairs when a machine needs parts.
Comparing providers? Read the managed IT buyer's guide or the parent business IT support page.
Frequently asked questions
The questions people ask before the first call.
Talk to us about IT supportWhat areas of the Northern Beaches and North Shore do you cover?
Regular on-site IT support is Dee Why, Brookvale, Collaroy, Narrabeen, Warriewood, Mona Vale, Newport, Avalon, Palm Beach and Manly. Artarmon and North Sydney run from Frederick Street. Computer repairs stay mid and upper Beaches — not a regular van run for Manly or Chatswood.
Do you do IT support in Narrabeen?
Yes. The Northern Beaches base is 8-10 Clarke St, Narrabeen NSW 2101. On-site IT for Narrabeen shops and offices is the home run from Clarke Street, not a trip from the city. Same van as Collaroy, Dee Why and Warriewood.
Are you an IT consultancy on the Northern Beaches?
We are a managed IT provider, not a strategy-only consultancy. You get helpdesk, patching, Microsoft 365 and on-site engineers from Narrabeen — plus advice as part of that, not a separate slide deck.
Do you provide cloud services on the Northern Beaches?
Microsoft 365, backups and Australian-hosted servers are part of managed IT from Narrabeen. For data that must stay onshore see sovereign cloud hosting.
Do you offer managed IT services on the Northern Beaches?
Yes. Managed IT from the Narrabeen base covers helpdesk, patching, Microsoft 365, backups and on-site visits for Dee Why through Mona Vale, Newport and Avalon. Artarmon and North Sydney run from Frederick Street.
Do you cover Warriewood, Narrabeen, Pittwater and Brookvale?
Yes. Narrabeen is the Northern Beaches base. Regular on-site IT includes Narrabeen, the Pittwater corridor, Brookvale, Dee Why and Manly. Computer repairs in Manly and Chatswood still go to the nearest repairs page, not a dedicated shop.
Is on-site IT support included, or remote-only?
On-site is part of managed IT, not an extra product. Remote first where it is faster; an engineer drives from Narrabeen or Artarmon for jobs that need hands on a PC, switch or server.
Do you support small businesses or just large enterprises?
Small and mid-sized offices. The plan is priced to your number of users and devices, so a five-person office does not pay for a fifty-person one.
What makes eWEB TEC different from other Northern Beaches / North Shore IT companies?
The same company has done local IT since 2003, plus 24/7 data-centre smart hands and Claude/ChatGPT setup. You get a Narrabeen or Artarmon engineer, not a national helpdesk that cannot attend.
Can you act as our entire IT department?
Yes. Helpdesk, patching, vendors, Microsoft 365 and a quarterly plan, so there is no need for an in-house IT person.
What is your response time for IT emergencies?
Critical incidents go to the front of the queue. We start remotely, and an engineer drives from Narrabeen or Artarmon when it needs hands on site.
Ready to talk?
Call +61 407 453 817 or send a message — we will call you back.
Artarmon NSW 2064 · Narrabeen NSW 2101 · Sydney data centres 24/7