On-site computer repairs in Dee Why, NSW

Computer Repairs in Dee Why

On-site PC and Mac repairs for Dee Why and Brookvale offices and homes from the Narrabeen base: virus removal, data recovery and upgrades, quoted before work starts. No-fix-no-pay.

  • Since 2003
  • We come to you
  • Quoted before work starts
  • PC and Mac
Abstract isometric diagram of an exploded laptop and desktop
PC + Mac
Business and home
Quoted
Before work starts
2003
Operating since
On-Site
Dee Why & Northern Beaches
Focus
Dee Why, Brookvale workplaces and offices
Base
Narrabeen
Escalate
fleet issues into managed IT support

Repairs we do in Dee Why

PC and Mac, at your office or home. We diagnose and quote before any repair starts.

New Computer Setup

A new PC or Mac set up with your files, email, printers and accounts moved across from the old machine.

Virus & Malware Removal

Full ransomware, adware, and spyware removal for Dee Why businesses, with hardening to prevent future infections.

Data Recovery

Recovery from failed HDDs, SSDs, and RAID arrays, to save your critical business and personal data.

Hardware Upgrades

SSD and RAM upgrades, quoted against the price of a replacement so you can choose.

OS Reinstall & Setup

Clean Windows or macOS reinstalls, with your files and settings moved across.

Computer repairs for Dee Why and Brookvale workplaces

Computer repairs in Dee Why keep mid-Beaches businesses online - from Pittwater Road offices to Brookvale workshops where a dead PC stops job cards and invoicing.

We repair Windows PCs, service Macs, clear malware, replace storage and memory, and attempt data recovery when hardware fails. Critical business machines go first.

If one machine is a symptom of an ageing fleet, ask about Dee Why IT support.

Serviced from Narrabeen. Nearby: Northern Beaches repairs.

  • Focus: Dee Why, Brookvale, Collaroy, Narraweena, Cromer
  • Business and power-user home offices welcome
  • No-fix-no-pay on every repair

Repairs along Pittwater Road and into Brookvale

Computer repairs in Dee Why cover shopfront PCs, warehouse office boxes and the occasional iMac in a unit above Pittwater Road. Brookvale workshops with a dusty tower under the counter are a normal job from the Narrabeen base.

We quote before we open the case if the fault is not obvious. Data recovery is attempted only when you have been told the odds and the price shape. No “we will try for free and see”. A five-year-old warehouse tower full of dust gets an honest diagnosis before any repair.

Oaks Avenue units and Howard Avenue rooms are the same run as the Pittwater Road strip. Collaroy shopfronts sit on the way. On-site repairs stay on the Northern Beaches and North Shore. For a whole office, not one PC, use IT support Dee Why.

Questions people actually ask here

Can you look at a PC in a Brookvale warehouse?

Yes, if it is on the Northern Beaches. Warehouse dust and a five-year-old tower is a normal Dee Why / Brookvale job. We quote before we open it if the fault is not obvious.

Do you recover data for free to “see if it works”?

No. We tell you the odds and the price shape first. If the drive is clicking, hope is not a method.

What every repair includes

  • On-site at your office or home in Dee Why
  • No-fix, no-pay guarantee on all repairs
  • Mac and Windows, laptops and desktops
  • Price agreed before work starts
  • Data recovery for failed drives and SSDs

What to Expect

Diagnosed and quoted first

We identify the fault and give you a price before any repair work starts, so you can decide whether the machine is worth fixing.

At your desk

We fix machines on-site. If a part has to be ordered, you get the timeline before we leave and we come back to fit it.

Your data comes first

We work to preserve what is on the drive before touching the operating system, and tell you up front if data looks at risk.

PC and Mac, business and home

Desktops, laptops and small servers, Windows and macOS, since 2003.

Nearby suburbs we cover

CollaroyNarrabeenBrookvaleCurl CurlFreshwaterWarriewood

Data recovery in Dee Why

Most lost files can be recovered when the drive itself still works. We do that work in house, from A$195. When a drive is physically damaged, we arrange the recovery through a specialist data recovery lab we work with, so the drive is opened in the right conditions.

What happenedWho recovers it
Deleted files, or an emptied Recycle Bin or TrashIn house
A drive, USB stick or memory card formatted by mistakeIn house
A PC or Mac that will not start, where the drive itself still readsIn house
A damaged Windows or macOS install hiding the filesIn house
Files from an old, slow or failing computer that still powers onIn house
A hard drive that clicks, grinds or is not detectedSpecialist lab
Water, fire or drop damageSpecialist lab
An SSD that the computer no longer detectsSpecialist lab
A BitLocker or FileVault drive without the recovery keyNot recoverable by anyone

How a recovery is quoted

  • We look at the drive first and tell you what kind of failure it is and what that usually means for your files.
  • In house recovery starts from A$195 including GST, with a written quote before any work starts.
  • If the drive needs a lab, we explain why and arrange it. The lab quotes the work, and we pass that quote on for your yes before the drive is sent.

Before we get there

Stop using the drive. Every file written to it can overwrite the files you want back. If a hard drive is clicking or grinding, turn the computer off and leave it off, and do not run free recovery software on it.

Computer problems we fix in Dee Why and Brookvale, and what each costs

Windows laptops and desktops, MacBooks and iMacs, at your office or home. Match what you see to the job. You get a written quote before any work starts, and if we cannot fix it you pay nothing for the repair.

What you seeThe usual jobPrice inc GST
Slow, freezing or full of clutterSSD upgrade, RAM upgrade, or a Windows or macOS reinstall with files moved acrossSSD or RAM from A$145 plus the part; reinstall from A$195
Pop-ups, browser redirects, security warningsVirus and malware removalfrom A$145
Deleted files, or a PC or Mac that will not start but the drive still readsData recovery in housefrom A$195
Drive clicks, grinds or is not detectedSpecialist data recovery lab. We pass on its quote for your yes before the drive is sentLab quotes the work
Wifi drops out or does not reach a roomHome wifi or network fixfrom A$145
Printer will not connectPrinter setup, remote or on sitefrom A$95 remote, from A$145 on site
New laptop or desktop to set upNew computer setup with your files and settings moved acrossfrom A$195

Not on the list? Call +61 407 453 817 and describe it. The full price list is below.

Computer repair prices in Dee Why

On site computer repair is A$145 an hour with a one hour minimum and free call out across the Northern Beaches and North Shore. Remote support is A$95 an hour. All prices include GST, and you get a written quote before any work starts.

JobPrice inc GST
On site labour, per hour (one hour minimum)A$145
Remote support, per hourA$95
Virus and malware removalfrom A$145
Windows or macOS reinstall, files moved acrossfrom A$195
SSD upgrade, fitted and clonedfrom A$145 plus the drive
RAM upgradefrom A$145 plus the RAM
Data recovery (drives we recover in house)from A$195
New computer setup with data transferfrom A$195
Home wifi or network fixfrom A$145
Printer setupfrom A$95 remote, A$145 on site
  • No fix, no pay: if we cannot fix it, you pay nothing for the repair.
  • Parts are quoted and approved before we order them.
  • After hours and weekends by arrangement.
  • Card, bank transfer or cash.

Windows 10 support ended on 14 October 2025. Windows 11 version 24H2 on Home and Pro stopped receiving updates on 13 October 2026. The home price, the office price and the dates are on the fix or replace guide.

What clients say on Google

The three most recent reviews on our Google Business Profile, as written. Longer reviews are shortened, marked …

“SCOTT HAS BEEN MY GO TO CONSULTANT FOR MANY YEARS NOW INSTALLING NEW SYSTEMS AND FIXING MY PROBLEMS. I WOULD STRONGLY RECOMMEND HIS PROMPT AND EXPERT SERVICES”

Malcolm C., October 2026, 5 stars on Google

“I’ve had an excellent experience with Scot from A Webb and would highly recommend him to anyone looking for a reliable and knowledgeable IT consultant. Scot has helped me on several occasions with a range of IT issues around my home, covering both software and hardware problems. He is extremely knowledgeable, professional and efficient, and has always been able to quickly identify the problem and find a practical solution. …”

Tyson C., October 2026, 5 stars on Google

“Scott always can fix a problem for you.”

Chris B., October 2026, 5 stars on Google

Read every review on Google. Worked with us? Leave a Google review.

Frequently asked questions

The questions people ask before the first call.

Request a repair
How much does computer repair cost in Dee Why?

On site work is A$145 an hour including GST, with a one hour minimum and free call out. Remote support is A$95 an hour. Virus removal starts from A$145, and a Windows or macOS reinstall or data recovery from A$195. You get a written quote before any work starts, and if we cannot fix it you pay nothing.

Do you do computer repair in Dee Why?

Yes. Engineers come to Dee Why businesses and home offices from the Narrabeen base. Repairs are done on-site; there is no drop-off counter.

Can you repair business laptops and PCs in Dee Why?

Yes. We repair all major business laptop and desktop brands: Dell, HP, Lenovo, Toshiba, ASUS, and all Apple Mac models. We handle hardware failures, software issues, virus removal, and data recovery.

How does your no-fix-no-pay guarantee work in Dee Why?

If we cannot fix the fault, you pay nothing for the repair. You get a written quote before any work starts, and we only go ahead once you agree to it.

Can you recover data from a failed laptop in Dee Why?

Yes. Deleted files, formatted drives and damaged Windows or macOS installs we recover in house, from A$195. Hard drives that click or are not detected, and SSDs the computer no longer sees, go to a specialist recovery lab we work with. We assess the drive and give you a clear estimate before any work starts.

Ready to talk?

Call +61 407 453 817 or send a message and we will call you back.

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Artarmon NSW 2064 · Narrabeen NSW 2101 · Sydney data centres 24/7

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